Before you lose money, check your position.
CostaSure helps tourists, residents, tenants, property buyers and owners understand common Costa del Sol problems before deposits, contracts, bookings, car hire issues or local disputes become expensive.
What CostaSure checks
- What happened
- Who may be responsible
- What evidence matters
- What to send first
- Where to escalate
- Whether the issue is worth pursuing
10 CostaSure checks
Each area is built around real Costa del Sol problems involving rentals, hotels, cars, agents, utilities, insurance, contracts and complaint escalation.
Rental Deposit Problems
Withheld deposits, unfair deductions, cleaning claims, damage disputes and landlord arguments.
Car Hire & Vehicle Issues
Blocked deposits, damage claims, excess charges, unclear insurance terms and fuel disputes.
Hotel & Booking Problems
Refund refusals, poor accommodation, false descriptions, cancellations and booking-platform complaints.
Property Purchase Checks
Reservation fees, agent pressure, missing documents, unclear terms and buyer risk before commitment.
Rental & Service Contracts
Long-term rental clauses, agency fees, cancellation rules, maintenance duties and unfair commitments.
Utilities & Community Charges
Water, electricity, internet, community charges, unexpected bills and unclear responsibility.
Tourist Overcharging
Restaurant, taxi, activity, service and local business charges that appear inflated or unfair.
Insurance Claim Refusals
Rejected claims, exclusions, delayed responses, policy wording issues and unclear claim handling.
Burofax & Formal Complaints
Structured complaint letters, evidence summaries, formal notices and escalation packs.
Local Escalation Route
Guidance on whether to contact platforms, consumer offices, tourism bodies, insurers, lawyers or authorities.
How it works
Simple, fast and designed for people who need clarity before paying, signing, escalating or giving up.
1. Explain the issue
Send what happened, dates, names, amounts involved, screenshots, booking details, contracts or messages.
2. Get a structured view
CostaSure organises the facts, identifies pressure points and shows what evidence matters most.
3. Take the next step
You receive a practical route: negotiate, complain, escalate, document, notify, or walk away.
What to send
The clearer the facts, the better the result. Start with the essentials.
Who this is for
CostaSure is for people dealing with practical Costa del Sol problems: tourists, tenants, landlords, property buyers, holiday-home owners, car-hire customers, hotel guests and residents who need a structured first step.
The aim is not to create drama. The aim is to understand the position, preserve evidence, avoid weak complaints and apply pressure only where it makes sense.
Start a CheckHave a Costa del Sol problem?
Send the facts, the amount involved, dates, screenshots, contracts or messages. CostaSure will help structure the next step.
Request a CostaSure CheckWhat happens after you send a case?
CostaSure reviews the facts, checks whether the issue is suitable, identifies missing evidence and confirms the next sensible route before any paid work is agreed.