Rental deposit checklist
Deposit withheld, unclear deductions or refund delays.
CostaSure checklists
Complaint checklists for common problems in Spain
Use these CostaSure checklists to organise evidence before escalating rental, car-hire, hotel, property, tenant and tourist complaints across Spain’s costas.
Car hire complaint checklist
Damage charges, fuel fees, insurance disputes or card deductions.
Hotel booking complaint checklist
Refund refusals, poor accommodation, cancellation issues or booking problems.
Property reservation fee checklist
Reservation fees, agent disputes, unclear terms or failed purchases.
Tenant complaint Spain
Repairs, damp, access disputes, utilities, deposits or landlord problems.
Tourist complaint Spain
Overcharging, refunds, poor service, excursions, transport or short-stay disputes.
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Focused complaint guides for Spain
Use these focused guides when your issue needs more than a general checklist.
Rental deposit not returned in Spain
For tenants, residents and holiday rental customers trying to recover a withheld deposit.
Landlord kept my deposit in Spain
For landlord or agency deductions, damage claims, no response or unclear refund refusals.
Car hire damage charge in Spain
For alleged rental car damage, return evidence, inspection records and disputed deductions.
Car rental credit card charge in Spain
For unexpected card charges, blocked deposits, admin fees or charges after vehicle return.
Hotel refund refused in Spain
For hotel, resort, accommodation or booking platform refund refusals.
Booking cancellation refund in Spain
For cancelled bookings, refund policy disputes, vouchers and platform refund problems.
Property reservation fee refund in Spain
For holding deposits, estate agent promises, reservation terms and refused refunds.
Hoja de Reclamaciones in English
Plain-English help with Spain’s official consumer complaint form and useful Spanish phrases.
How to complain about a business in Spain
A general complaint preparation guide for tourists, residents and consumers.
Free tools and regional complaint pages
Use these tools and regional pages to prepare your complaint before escalating.
Free CostaSure tools
Evidence checker, complaint message generator and complaint preparation guides.
Evidence Strength Checker
Check whether your complaint file is weak, medium or strong before escalating.
Complaint Message Generator
Create a calm first written complaint message before escalating.
Spain Complaint Hub
Find the right route for rental, car-hire, hotel, booking, property and tourist complaints.
Spanish Costa Complaint Areas
Regional complaint pages for Spain’s costas, islands and coastal areas.